The Arc of Rensselaer County operates its programs and services without regard to color, race, or national origin in all by Title VI of the Civil Rights Act of 1964. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with The Arc of Rensselaer County.
For more information on The Arc of Rensselaer County Civil Rights program, and the procedures to file a complaint, contact
The Arc of Rensselaer County Title VI Coordinator at 79 102nd Street, Troy, NY 12180, 518-273-6600 x3205, This email address is being protected from spambots. You need JavaScript enabled to view it..
For Anonymous complaints, please call the Arc of Rensselaer Compliance Hotline at 518-687-1395
If not satisfied with the Arc of Rensselaer County process a complaint may be filed directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE Washington, DC, 20590
If the information is needed in another language, contact 518-274-3110.
The Arc of Rensselaer County, a not-for-profit organization supporting people with disabilities in Rensselaer county, has been awarded $35,580 in grants from the Trustee Management Board of NYSARC Trust Services to support The Arc of Rensselaer County’s guardianship and $12,444 for the support of the recreation programs.
NYSARC Trust Services administers supplemental needs trusts (SNT) and pooled trusts that can make dramatic improvements to the lives of people with disabilities by enabling individuals to maintain financial eligibility for Medicaid and other means-tested government benefit programs. For 2024, NYSARC Trust Services is proud to fulfill its commitment to enhancing the lives of people with disabilities by awarding a total of $47,944 to The Arc New York Chapters statewide.
Once again this year, The Arc of Rensselaer County received $35,580 to provide guardianship services for people with intellectual and developmental disabilities who would not otherwise have a legal guardian or advocate. Supported by Chapter staff and community volunteers, The Arc of Rensselaer County’s Guardianship Program currently provides guardianship support and services to 7 people and is ready to assist 1 more as a Standby or Alternate Standby guardian.
NYSARC Trust Services also awarded The Arc of Rensselaer County $12,444 to support new recreational opportunities and enrich the lives of the more than 100 individuals it serves. The Arc of Rensselaer County plans to use the recreation grant funds to allow adults and children with disabilities to attend events that would otherwise only be a dream. This year our participants were able to enjoy trips to the zoo including the Bronx zoo as well as the Utica zoo, going to the movies, trips to Lake George including rides on steamboats, participants also enjoyed numerous local fairs, Tri-city Valley Cat games, bowling, trampoline parks as well as an adventure at the Great Escape theme park. The Arc of Rensselaer County continues to look for new and exciting activities that our participants can attend thanks to the support of the NYSARC recreation grant
To learn more about The Arc of Rensselaer County Please visit our webpage at www.renarc.org .
The Arc of Rensselaer County would like to thank NYSARC trust services for their continued support in allowing us to provide these wonderful opportunities for our participants to get out enjoy, and participate in their communities.
The Arc of Rensselaer County works to influence societal attitudes and governmental policy so that people with intellectual and developmental disabilities will have access to the services, assistance, and opportunities they need for personal growth and development, and participation in the community.
About NYSARC Trust Services
NYSARC Trust Services has administered supplemental needs trusts since 1972, helping thousands of people with disabilities protect their eligibility for government benefits and
improve their quality of life. Our trust programs give people with disabilities the opportunity to maintain comfort and independence in the community while providing peace of mind to their family and loved ones.
NYSARC Trust Services provides administration of first- and third-party pooled supplemental needs trusts to help families plan for the future of a loved one with a disability, preserve income and assets for Medicaid planning purposes and long-term care needs, and protect unexpected windfalls of money.
For more information, please call (518) 439-8323 or visit us online www.nysarctrustservices.org.
Hits: 1975
Written by Isaac Becker on . Posted in Uncategorised.
Enter a BRIEF reason for the call (such as “cough” or “missed MEDICATION”) in the Chief Complaint field
Click “save”
A confirmation that the request was submitted will be seen
The Status field shows if a nurse has been assigned to the call yet, and the status of the call.
Click “home” to return to the main page to submit another request
Note: a separate request must be submitted for each patient
A nurse will then return your call in just a few minutes and ask questions to decide how best to handle the call, for example:
Describe the reason for the call in more detail. What is going on right now? Provide any history of recent illnesses and / or doctor visits.
The nurse may ask for the resident’s allergies, medication list or important medical history.
2. Voicemail: (518) 317-9455
If internet service is out, or as needed, staff can reach a nurse by dialing and leaving a voicemail with the following information:
Spell individual’s first and last name
Date of birth
Name of caller
Phone number to call back
A brief reason for the call
A nurse will then return your call in just a few minutes and ask questions to decide how best to handle the call, for example:
Describe the reason for the call in more detail. What is going on right now? Provide any history of recent illnesses and / or doctor visits.
The nurse may ask for the resident’s allergies, medication list or important medical history.
WHEN TO CALL ITS
**IN AN EMERGENGY, CALL 911 FIRST!! You do not need permission from a nurse to call 911. Utilize Right Care, Right Now and call 911 if you feel an individual you support is having a life-threatening or potentially life-threatening emergency.
ITS should be called Monday – Friday 5pm – 8am, anytime on Saturday and Sunday, and specific holidays. The residential RNs and Residential RN on-call remains available Monday – Friday 8am – 5pm (518-238-6012, 76#).
Some calls can wait until regular business hours; however, an email should be sent to the email group This email address is being protected from spambots. You need JavaScript enabled to view it., and documented on the Nurse Notification Sheet.
Documentation errors discovered during turnover
Permission to give meds late or early, as much as possible, plan ahead to notify the residential RN
Use of a PRN Medication for an existing parameter with a doctor’s order:
A PRN Medication prescribed for no BM in a certain number of shifts
Calls that should be made regardless of the time:
MEDICATION ADMINISTRATION CONCERNS
MEDICATION LEFT OUT
MEDICATION CABINET FOUND UNLOCKED
MEDICATION KEYS LEFT OUT
CONTROLLED MEDICATION COUNT OFF
MEDICATION NOT IN HOUSE
MEDICATION NOT ADMINISTERED
MEDICATION GIVEN TO WRONG PERSON
MEDICATION GIVEN AT WRONG TIME
MEDICATION GIVEN THE WRONG ROUTE
THE WRONG DOSE OF A MEDICATION GIVEN
NEW MEDICATION IN HOUSE (MUST GET MEDICATION TIMES FROM NURSE)
