Medicaid Service Coordination

Our service coordinators have a responsibility to assist people in crafting a purposeful and enriched individualized service plan. The Medicaid Services Coordinator (MSC) provides assistance in securing the services and supports needed to meet the outcomes of the plan. The MSC is often an important advocate and “path-finder” in navigating the network of community service providers and funding sources.

Our MSC’s approach this important work in partnership with the person they support and their family. This partnership is a relationship that develops over time, built on a foundation of trust and respect, and shared accountability.

Testimonials and Success Stories

I have been working here at The Arc for almost a year now. I started out as a DSP in an IRA home and currently have moved into the position of Senior Lifestyle Specialist. Working with The Arc has been the biggest and best jump in my life. I have loved working hard and staying late for these wonderful people we support for one reason, a smile. One smile is all it takes to remind me why I do what I do.

–Walter T. Hatz, III, Senior Lifestyle Specialist
The Arc of Rensselaer County

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Compliance Notice

If you want to report any situation that you think represents Medicaid fraud within the agency, please call the Corporate Compliance Hot Line at 518-687-1395

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