Program Philosophy

It is the intent of The Arc of Rensselaer County to move from a systems driven approach to a person centered approach to delivering supports and services to individuals with intellectual disabilities in the community. Operating from a person centered perspective, The Arc works with each individual to tailor a set of supports and/or services. The objective is to assist each individual realize full citizenship in their community of choice.

We seek to discover the needs, wants, and capabilities of each person and to respond with complimentary supports that facilitate community inclusion. We are frequently asking "What do you want?" in an effort to encourage individuals to assume a lead role in making decisions relating to all areas of their lives.

We see planning as a time to build teams of caring and committed people as a primary way to successfully implement plans, as opposed to a process that reinforces program boundaries. An effort will be made to develop a team that reflects the natural diversity of the community beyond human service membership. The plan will be flexible, learning oriented and responsive to each individual situation and our roles will be dictated by individual need rather than program orientation. Each planning process will be managed by a facilitator who is skilled in managing meetings and group dynamics; addressing conflicts; and building collaborative relations among persons with disabilities, their families/advocates, and staff. The person centered plan provides a focused communication and defines a set of roles and responsibilities that support individuals in their choice of life style.

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Testimonials and Success Stories

I have been with this agency for nearly 39 years, and it has offered me a professional and personal experience of continuous learning. I am so appreciative of what this agency has meant in my life and the opportunity it has given me to be in service to others. My wish for new staff joining our team is that they immerse themselves in the available learning opportunities, and learn that the rewards found in the agency go much deeper than the paycheck.

–Edward Martin, Associate Executive Director
The Arc of Rensselaer County

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Compliance Notice

If you want to report any situation that you think represents Medicaid fraud within the agency, please call the Corporate Compliance Hot Line at 518-687-1395

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