Program Philosophy

It is the intent of The Arc of Rensselaer County to move from a systems driven approach to a person centered approach to delivering supports and services to individuals with intellectual disabilities in the community. Operating from a person centered perspective, The Arc works with each individual to tailor a set of supports and/or services. The objective is to assist each individual realize full citizenship in their community of choice.

We seek to discover the needs, wants, and capabilities of each person and to respond with complimentary supports that facilitate community inclusion. We are frequently asking "What do you want?" in an effort to encourage individuals to assume a lead role in making decisions relating to all areas of their lives.

We see planning as a time to build teams of caring and committed people as a primary way to successfully implement plans, as opposed to a process that reinforces program boundaries. An effort will be made to develop a team that reflects the natural diversity of the community beyond human service membership. The plan will be flexible, learning oriented and responsive to each individual situation and our roles will be dictated by individual need rather than program orientation. Each planning process will be managed by a facilitator who is skilled in managing meetings and group dynamics; addressing conflicts; and building collaborative relations among persons with disabilities, their families/advocates, and staff. The person centered plan provides a focused communication and defines a set of roles and responsibilities that support individuals in their choice of life style.

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Testimonials and Success Stories

I like to work with the ARC because we treat people like people. We reach for the stars but also remember there that the ground still exists. We have dreamers, visionaries, revolutionaries and natural born leader who are all under the same umbrella. It’s a wonderful place to work and a wonderful place to meet all these awesome people. I honestly believe we are the best in the world at what we do and I wouldn’t want to be anywhere else.

–Chad Roose, Direct Service Manager
The Arc of Rensselaer County

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If you want to report any situation that you think represents Medicaid fraud within the agency, please call the Corporate Compliance Hot Line at 518-687-1395

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